If there is a problem with the goods you have purchased, then we will offer to remedy the problem by way of repair, replacement or refund, depending on the nature of the problem. This can be negotiated with the Store on an individual case basis.
Change of mind
We may not allow you to return or have a refund paid on goods that you have purchased simply because you change your mind. However, we may allow a credit towards an alternative product.
Don’t have a receipt?
If you do not have a receipt to prove that an item was purchased from this store, we may accept alternative proof, such as a credit card statement or a confirmation or receipt number from a phone or online purchase.