Are you happy with any appliance that you have purchased from us, an installation of an appliance that we have carried out; or the service that you have been happy with through either our store or the website?
Please let us know by:
Attention to Craig Yelland
867 South Road, Clarence Gardens SA 5039
18th May 2017
Pam and I are more than happy to let you know how delighted we have been with the installation of our new gas central heating system.
From the very start when we were looking into treating ourselves to a warmer winter we were impressed with the advice you gave us, which compared to others was obviously that of someone who really knew what they are doing.
Your quote was competitive so it was easy to make the decision to come to Energy Hothouse, and we have been delighted with the result!
We can’t believe the speed with which everything happened after that. As a new gas connection we thought it would be at least a couple of months, but with your knowledge and contacts the whole thing, including getting the gas connection to the property, was up and running in just 5 weeks and it is oh so lovely and warm here now!!
Your team is really excellent you have some great staff – polite, friendly, flexible and helpful, and they clear up ALL their mess. And then in the end you even filled in the Seeley on line cash back claim for us – how good’s that?!
It is really great to have a good news story when you have work done, and we are already telling all our friends, and will definitely be coming back for any future heating or cooling needs.
Thank you again Craig for making this installation so easy, it’s been a real pleasure dealing with you – 10 out of 10!!
BILL and PAM SPRAGGS
5th May 2016
I just wanted to let you know how impressed I was with the two young men who installed our heater on Tuesday,
In dealing with the concerns regarding the facia clearance, they remained very calm and professional, working on a solution without getting upset as most tradespeople do when something doesn’t go to plan.
The quality of the job, clean up of all mess and explanation of the product and what to expect in terms of initial smell etc was excellent.
The property is brand new, and so many times I have had to dispose of cardboard or clean up mess and junk left by tradespeople in such a hurry to leave.
I was able to lock up and come home to Adelaide pretty much straight away after they had finished.
People are quick to complain. These young men were a pleasure to deal with and along with yourself made this a very smooth process from whoa to go.
12th November 2015
thanks Nicole and Craig good job on my heater controller we will be able utilize that heater much better now.
Kudos to Brady excellent tradie great customer skills.
Will use you guys for any other heating or cooling requirements.
7th August 2014
We purchased the Regency Richmond wood fire stove.
The stove/fireplace uses very small amount of wood and gives us a beautiful warm house.
The best thing we ever purchased.
23rd April 2013
Dear Craig, Gary and lovely lady on the phone.
Thank you for your patience and understanding in helping my parents.
You were all very kind it is really appreciated.
All the best to you all, and success to the business.
Regards Trish A
30th Sept 2013
I would like to thank you for your prompt assistance and let you know what a professional and a gentleman your tradesman who installed the HWS is.
I will enthusiastically recommend your business to friends and family looking for your services.
T. S. Mile End
23rd April 2013
To all the team at Energy HotHouse.
As you know, just this week we had several both new installations and services completed in our home at Flagstaff Hill.
On behalf of both my wife Lyn and myself, may I express our sincere gratitude.
Many businesses aspire to provide high levels of customer service, or talk about it, and even often sadly incorrectly believe that they actually achieve it.
I can say without hesitation that your business achieves excellent customer service and beyond.
But customer service is essentially a customer’s fulfillment across the whole spectrum of doing business and customer engagement.
Energy HotHouse achieves this, from our initial walk in off the street to discuss our needs right through to when the tradesmen installers left our home.
The prices were very competitive and the workmanship exceptional.
I can only again thank Craig and the whole team, and we will gladly recommend Energy HotHouse to family and friends in the future.